Car Deal Canada

Vehicle Warranty Guide

Vehicle Warranty Guide

Purchasing a new or used vehicle is one of the largest investments most Canadians will make. With prices ranging from $20,000 to over $100,000 for some luxury models, it’s critical that you understand the warranty coverage to protect your investment.

When buying a new car in Canada, it will come with a manufacturer’s warranty covering defects and many repairs for the first few years. However, coverage varies between automakers and you’ll need to research what is included. Beyond the factory warranty, you may also consider purchasing an extended auto warranty for longer-term protection.

This comprehensive guide will outline the most important types of car warranties in Canada and what they cover. We’ll look at factory warranties, extended protection plans, certified pre-owned coverage, and everything in between. Read on to learn how to make the right decision when it comes to protecting one of the largest purchases you’ll ever make.

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Manufacturer’s Warranty

The manufacturer’s warranty, also known as the factory warranty or new vehicle warranty, is included with every new vehicle purchase in Canada. This warranty is provided by the vehicle manufacturer and covers repairs needed due to defects in materials or workmanship. The manufacturer’s warranty typically lasts for 3 years or 60,000 km, whichever comes first. However, powertrain components like the engine, transmission, and drive axles are often covered for longer – usually 5 years or 100,000 km.

The manufacturer’s warranty is comprehensive, and will cover the repair or replacement of almost all vehicle components with the exception of normal wear items. Some examples of parts commonly covered include:


  • Engine
  • Transmission
  • Drive axles
  • Electrical components
  • Air conditioning
  • Navigation system
  • Safety features like airbags


Having the manufacturer’s warranty provides peace of mind to vehicle owners, as the most expensive components are protected against defects for several years. It’s an invaluable safeguard against unexpected repair bills during the first few years of ownership.


Bumper-to-Bumper Warranty

A bumper-to-bumper warranty is one of the most comprehensive types of coverage offered by automakers. As its name suggests, this warranty is designed to cover repairs needed on all parts of the vehicle, from “bumper to bumper.” The bumper-to-bumper warranty protects against defects in materials or workmanship on any component, aside from a few exclusions.

Bumper-to-bumper warranties typically last for 3 years or 60,000 km, whichever comes first. This matches the basic coverage period offered by a manufacturer’s warranty. During this time frame, any repair or replacement needed due to a defect in materials or workmanship will be covered under the bumper-to-bumper warranty.

While bumper-to-bumper coverage is extensive, it does not cover absolutely everything. Components that commonly are excluded include:


  • Brake pads and linings
  • Clutch linings
  • Wiper blades
  • Tires
  • Batteries
  • Light bulbs
  • Shock absorbers
  • Wheel alignments
  • Trim pieces


These parts wear down through normal use and are not considered defects. Maintenance items like fluid changes and alignments also are not covered under a bumper-to-bumper warranty.

Overall, the bumper-to-bumper warranty provides extensive protection during the first few years of ownership. Just be aware that wear items and regular maintenance are excluded from coverage.


Anti-Perforation Warranty

One of the most common issues with cars in Canada is rust damage, especially in areas that use salt on the roads in winter. To protect against this, most manufacturers provide an anti-perforation warranty.

This type of warranty specifically covers rust perforation damage to the body panels and structure of the vehicle. Perforation means that the rust has completely penetrated through the metal, creating a hole. The warranty covers the cost of repairing or replacing any panels that experience perforation rust damage.

Anti-perforation warranties typically last between 5-7 years, with no mileage limit. It doesn’t matter how many kilometers you drive – as long as the perforation damage occurs within the time period, it will be covered.

It’s important to note that these warranties only apply to rust perforation, and not surface rust. Any rust damage that doesn’t penetrate through the metal panels will not be covered. The vehicle will have to display actual holes in the body panels caused by rust for the warranty to apply.

Overall, the anti-perforation warranty provides important protection against a major issue for Canadian car owners. Knowing you have 5+ years of coverage for rust perforation damage can give valuable peace of mind.


Federal Emission Control Warranty

All new vehicles sold in Canada must come with a federal emission control warranty. This warranty is required by Canadian law under the Canadian Environmental Protection Act to cover repairs to emission control components.

The federal emission control warranty provides coverage for 2 years or 40,000 km, whichever comes first. This warranty covers any emissions control components that fail during normal use of the vehicle.

Typical components covered under the federal emission control warranty include:


  • Catalytic converter
  • Electronic emissions control unit
  • On-board diagnostics (OBD) system
  • Exhaust gas recirculation (EGR) valve
  • Evaporative emissions control system
  • Fuel injection system
  • Ignition system
  • Positive crankcase ventilation (PCV) valve
  • Sensors and switches for emissions controls


The federal emission control warranty ensures that even after the manufacturer’s basic warranty expires, owners are still covered for emissions component repairs for up to 2 years or 40,000 km. This provides important protection against expensive emissions system repairs.


Accessories Warranty

An accessories warranty is offered by auto manufacturers and covers any defects in materials or workmanship related to accessories that come installed with the new vehicle purchase. Accessories can include items like floor mats, roof racks, rear seat entertainment systems, remote start fobs, and more. This type of warranty provides peace of mind that these add-on accessories will function as intended for a set period of time.

The accessories warranty is usually valid for 12 months or 1 year from the time you take delivery of your new vehicle. It does not have any mileage limitations. This means you are covered regardless of how many kilometers you drive within that first year of ownership. The accessories warranty runs concurrently with the basic manufacturer’s warranty, though it is considered a separate type of coverage.

If you experience an issue with an original accessory during the coverage period, you can take your vehicle to an authorized dealer for repair or replacement at no cost. Items covered under the accessories warranty include parts and labor. Just be sure to keep your receipts or invoices showing the accessories were factory-installed.


Certified Pre-Owned Warranty

If you’re in the market for a used vehicle but want the peace of mind of a warranty, consider a certified pre-owned (CPO) model. CPO vehicles are used cars and trucks that have been thoroughly inspected, refurbished and certified for quality by the automaker or dealership. As part of the CPO program, they also come with an extended warranty.

A CPO warranty acts as a supplement to the remaining factory warranty. For example, if the original new car warranty was 3 years/60,000 km bumper-to-bumper and 5 years/100,000 km powertrain, a CPO model sold after 2 years would have 1 year/40,000 km left on the bumper-to-bumper and 3 years/80,000 km remaining on the powertrain coverage. The CPO warranty kicks in to extend both warranties beyond the original terms.

CPO warranties can provide an additional 1-2 years of comprehensive coverage and 2-3 years of extended powertrain protection. This gives you the security of warranty coverage similar to buying new, even though you’re purchasing a used vehicle. Just be sure to buy CPO from an authorized dealer to get the genuine CPO warranty.


Aftermarket Warranties

Aftermarket warranties are provided by third parties, not the original manufacturer. They act as extended service contracts and provide additional coverage beyond the original manufacturer’s warranty. Aftermarket warranties give you a variety of coverage options.

Companies like Endurance and CarShield offer various levels of protection. You can get a basic powertrain warranty to cover major systems like the engine and transmission. Or you can opt for a more comprehensive bumper-to-bumper style policy that includes most mechanical and electrical components.

Aftermarket warranties let you customize the coverage to your needs. You can choose the time and mileage limits, deductibles, and included repairs. Popular options are 1-5 years of coverage with unlimited mileage. High mileage plans up to 200,000 miles are also available.

A major benefit of aftermarket warranties is they can be purchased at any time. You don’t have to buy when the vehicle is brand new. Older cars outside the manufacturer’s warranty can still get protection. Aftermarket plans can also extend your existing factory coverage.

Just be sure to read the contract details closely. Not all repairs may be covered if they stem from wear and tear vs. a defect. And you’ll want to make sure the provider is reputable and financially stable before purchasing the warranty.


Warranty Transferability

When purchasing a used vehicle, it’s important to understand if any remaining warranty coverage transfers to the new owner. With manufacturer warranties, transferability varies between automakers.

Most factory warranties from GM, Ford, Toyota, Honda and other major brands are fully transferable to subsequent owners. This means that if you purchase a used vehicle while it’s still under the original new car warranty period, you receive the same coverage benefits.

For example, if you buy a used Honda Civic with 20,000 km that still has 2 years or 40,000 km remaining on the bumper-to-bumper warranty, that coverage transfers over to you as the new owner. You can take advantage of the warranty just as if you had purchased the car new.

The main exception is powertrain warranties on some brands like Volkswagen and Mazda which are not transferable and expire for subsequent owners either at a time or mileage limit.

On the other hand, most third party extended warranties do not transfer to a new owner if you sell the vehicle. These aftermarket service contracts are an agreement between the warranty company and the individual, not the vehicle itself. Therefore the coverage ends when vehicle ownership changes.

A small number of third party warranties may offer some transferability for an added fee. But in general, factory warranties offer superior transferability compared to extended car warranties from third party providers.


Getting Warranty Service

When it’s time to get warranty service for your vehicle, you’ll need to know where to go and how to file a claim. Here’s what you need to know about the process:


Where to Go for Repairs

For repairs covered under the manufacturer’s warranty, you’ll need to go to an authorized dealer. Third party repair shops are not allowed to perform warranty work unless they are certified by the manufacturer. This ensures only properly trained technicians work on your vehicle.

For extended warranties purchased after buying your vehicle, you may have more flexibility. Check the terms, as some allow you to go to any licensed repair facility. Others specify certain authorized networks you must use.


Filing a Warranty Claim

Start by contacting the dealer or repair facility to schedule an appointment. They will examine the vehicle and determine if the repair is covered under warranty.

The repair facility will require proof of warranty coverage, such as your warranty booklet, and maintenance records showing you properly maintained the vehicle. They will then file a claim with the manufacturer.

Make sure you receive a copy of the warranty repair order showing what work was performed. Follow up if you have any questions or concerns about the process.


Warranty Exclusions

While warranties cover defects in materials and workmanship, there are often certain exclusions. Here are some common items not covered under most new vehicle warranties:


  • Wear items – Things that naturally wear out from normal use like brake pads, wiper blades, and clutch linings.
  • MaintenanceRoutine maintenance like oil changes, tire rotations, and fluid flushes.
  • Damage – Damage from accidents, misuse, or environmental factors like road debris or weather.
  • Modifications – Parts added or modifications made after vehicle purchase, like lift kits or performance upgrades.
  • Appearance – Minor cosmetic issues like paint chips, dents, or stained upholstery.


Review your warranty booklet so you understand exactly what is and isn’t covered. Don’t assume common repairs like brake jobs are included. And know that unauthorized modifications can void your entire warranty in some cases.


Voiding Your Warranty

It’s important to understand that you can void your new car warranty if you don’t follow the manufacturer’s maintenance schedule or damage key components. Here are some of the main ways your actions may void the warranty:


Improper Maintenance

Not changing the oil at the recommended intervals, ignoring scheduled maintenance, or improper servicing like using the wrong oil can potentially void your powertrain warranty. Always follow the maintenance schedule in your owner’s manual.


Unapproved Modifications

Any aftermarket modifications like lifting the suspension, adding performance chips, or modifying the exhaust could void your warranty. Even cosmetic changes like tinting windows or adding decals need to be disclosed.


Exceeding Towing Capacity

Towing a trailer that exceeds your vehicle’s rated towing capacity can overstress components and lead to denied warranty claims for related failures.


Racing or Commercial Use

Using your vehicle for racing/track events or commercial purposes like delivery driving can void the warranty. These activities increase wear and stress.


Collision Damage

Crash damage often voids the warranty for any related repairs. This includes damage from accidents, road debris, weather events like hail, and any collision repairs done improperly.

The key is to read your warranty booklet so you fully understand what is covered. Follow all maintenance schedules and operating guidelines. And avoid unauthorized modifications that alter vehicle components.


Warranty Tips for Consumers

When purchasing a new or used vehicle, it’s important to understand how to get the most out of your warranty coverage. Here are some tips for consumers:


Read the Fine Print

Don’t just glance over your warranty contract – read it thoroughly. Pay special attention to what is and isn’t covered, any mileage or time limits, exclusions, and the claims process. Ask questions if anything is unclear. Understanding the fine print will prevent surprises later if you need to file a claim.


Follow the Maintenance Schedule

Your owner’s manual will include a maintenance schedule for oil changes, fluid checks, tire rotations etc. Follow this diligently, as not doing so can void portions of your warranty coverage. Dealers may require documentation that services were performed on time.


Keep Detailed Repair Records

Save all repair invoices and service records. If you perform any maintenance yourself, document details like date/mileage/parts replaced. Thorough documentation will be required if you need to file a warranty claim later on.



Understanding the different types of warranties that come with purchasing a new or used vehicle is critical for consumers. This guide has outlined the key warranties offered by automakers and dealerships in Canada, from basic manufacturer warranties to more comprehensive coverage options.

Some of the main takeaways include:


  • New vehicles come with a manufacturer’s warranty covering defects for 3 years/60,000 km. Powertrain components often get 5 years/100,000 km coverage.
  • Bumper-to-bumper warranties provide more comprehensive coverage against defects in materials or workmanship.
  • Anti-perforation warranties cover rust damage but not surface rust.
  • Federal emission control warranties are required by law to cover emissions components.
  • Certified pre-owned vehicles offer extended warranty coverage when purchased from a dealership.


Understanding exactly what is covered by each warranty is crucial. While basic warranties protect against defects, they do not cover regular maintenance or “wear” items. Carefully read all warranty terms and talk to your dealer if you have questions.

Purchasing an extended aftermarket warranty can provide additional peace of mind once the manufacturer’s warranty expires. Make sure to research providers thoroughly first.

By knowing the ins and outs of auto warranties, you can make an informed decision when buying your next new or used car. Approach any big purchase with confidence by arming yourself with the facts.


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Questions About Vehicle Warranty Types

There are several types of warranties that come with new cars in Canada. The main types include:


Bumper-to-Bumper Warranty: Also called a vehicle warranty or basic warranty. This covers defects in materials and workmanship on almost all parts and components, except those specifically excluded by the manufacturer. Coverage terms vary from 3 years/60,000 km to 5 years/100,000 km.


Powertrain Warranty: Covers major powertrain components like the engine, transmission and drivetrain. Usually lasts longer than bumper-to-bumper at 5 years/100,000 km to 7 years/160,000 km.


Corrosion Warranty: Covers rust perforation of body panels for 3 years to 7 years, with unlimited kilometres. Does not cover surface corrosion.


Emission Control Warranty: Covers emissions control equipment per federal regulations for 2 years/40,000 km on most components. Up to 8 years/130,000 km for catalytic converters and onboard diagnostic components.


Accessories Warranty: Typically covers manufacturer-installed options and accessories for the same term as the new vehicle limited warranty. Aftermarket parts and accessories are not covered.


Replacement Parts Warranty: Covers new Genuine replacement parts purchased from the dealer, usually for 12 months or 20,000 km.


Certified Pre-Owned Program Warranty: Late-model low mileage used vehicles can have extended coverage under manufacturer CPO programs, up to 7 years/160,000 km total.


Roadside Assistance: New vehicles often include roadside assistance for 3 years/60,000 km to 5 years/100,000 km or unlimited km. Towing, lockout service, jumpstarts, fuel delivery, winching and more.

A new vehicle bumper-to-bumper warranty is comprehensive coverage by the manufacturer that covers repairs and replacements needed for defects in materials and workmanship of nearly all vehicle parts. This includes all mechanical, electrical, electronic, emissions, climate control, steering, suspension, braking, interior and exterior components and more.


Exclusions typically include normal wear items like brake pads/shoes, wiper blades, belts, hoses, tires, alignments, wheel balancing, cleaning/polishing, maintenance services and damage from accidents, misuse or lack of proper maintenance. Bumper-to-bumper warranties generally last from 3 years/60,000 km up to 5 years/100,000 km. Hyundai and Kia have the longest at 5 years/100,000 km.

A powertrain warranty covers the major components that make the vehicle move. This includes the engine, transmission/transaxle, drive axles, differentials, transfer case, turbocharger/supercharger and internal lubricated parts.


Repairs needed due to defects in materials or workmanship of covered components are included. Exclusions are similar to other warranties, including normal wear, maintenance, improper fluid levels, contamination, accidents, misuse and lack of proper maintenance.


Powertrain warranties provide longer coverage than bumper-to-bumper, typically lasting 5 years/100,000 km to as much as 10 years/200,000 km for some luxury makes like Jaguar and Genesis. Most mainstream brands offer 5 years/100,000 km powertrain coverage.

Yes, Canadian law requires all vehicles sold new in Canada to include protection against corrosion perforation of original body panels. This covers rust-through of any original body panel for 3 years/60,000 km to 7 years with unlimited kilometres, depending on the manufacturer.


It protects against corrosion caused by defects in material or workmanship that affect structural integrity and does not cover cosmetic surface corrosion. Hyundai and Kia have the longest at 7 years/unlimited km. Luxury brands tend to match this or exceed it, while most mainstream brands provide 6 years/unlimited km anti-corrosion perforation coverage.

The federal emissions warranty mandated by Environment Canada covers repairs needed to vehicle emissions control systems during the warranty period due to defects in materials or workmanship. This includes components like the engine control module, catalytic converter, sensors and more.


Coverage is 2 years/40,000 km for most components. The emissions warranty extends to 8 years/130,000 km specifically for catalytic converters, vehicle control modules and onboard diagnostic components. All repairs under the emissions warranty must be performed free of charge by authorized dealers.

Yes, many car dealerships offer their own branded extended warranty contracts as an option when purchasing a new or used vehicle. The coverage, terms, exclusions, repairs process and costs can vary greatly between dealer warranties.


Unlike the manufacturer warranties which come standard on new vehicles, all dealer warranties require an additional payment by the customer. Dealer warranties can provide continued peace of mind after the new car warranty expires. But it’s important to fully understand the contract terms and get promises in writing before purchasing any dealer extended warranty.

There are certain types of repairs, damage and routine maintenance that are typically excluded from coverage under most new car warranties in Canada, including:


– Normal wear and tear on parts like brake pads, wiper blades, belts, hoses, tires

– Wheel alignments, balancing, cleaning and polishing

– Fluid top ups and standard maintenance services

– Damage from accidents, misuse, negligence, modifications or racing

– Damage from environmental factors like stone chips, salt, water, storm damage

– Damage caused by improper maintenance or use of wrong fuel/fluids


Anything not directly caused by defects in materials or workmanship from the vehicle manufacturer will not be covered under most new car warranties. Review exclusions carefully before purchase.

Certified Pre-Owned (CPO) programs inspect used, low mileage, late-model vehicles and provide extended warranty coverage beyond the original new car warranty period. Vehicles must pass a certification inspection checking mechanical, electronic and safety systems.


Once certified, vehicles qualify for extended warranty coverage up to 7 years/160,000 km total from the original in-service date, including the balance of the original new car warranty. CPO warranties can mirror the new car bumper-to-bumper and powertrain terms. Some luxury brands like Lexus even provide unlimited mileage with their CPO warranty.

Most new vehicles sold in Canada come standard with roadside assistance coverage for 3-5 years. This provides help with:


– Towing up to 150 km to the nearest authorized repair centre

– Battery jump starting

– Lockout service (unlocking when keys are lost/locked inside)

– Emergency fuel delivery

– Winching/extraction when stuck in mud, snow or off road


The exact terms, mileage limits and duration of roadside assistance coverage can vary by manufacturer. For example, Mazda includes roadside assistance for 3 years/unlimited kilometres on new models. Honda provides roadside assistance for 5 years/unlimited km.

Yes, the original new car warranty coverage from mainstream and luxury brands transfers without issue to subsequent private owners when the vehicle is sold. This applies to the remaining duration and mileage of bumper-to-bumper, powertrain, corrosion perforation and emission component coverage.


The new owner enjoys the same warranty repair terms free of charge at authorized dealers. The vehicle’s warranty history also transfers over to new owners at time of private sale. This even applies to manufacturer certified pre-owned (CPO) warranty extensions.

If warranty repairs are denied by a manufacturer or authorized dealer in Canada, consumers have options to pursue the needed repairs:


– Contact dealer management or manufacturer directly: Discuss repair needs with the dealer principle, service manager or district manager. You can also contact the manufacturer’s customer assistance office. Provide documentation supporting your case.


– Contact CAMVAP provincial arbitration program: Each province has a Canadian Motor Vehicle Arbitration Plan agency that facilitates disputes between consumers and manufacturers for vehicles still under warranty. They will review your case and can issue a binding decision.


– Small claims court for vehicles under $25k: You can sue in provincial small claims court if attempts to negotiate fail and vehicle value was under $25k when purchased. No lawyers are required in small claims.


– Higher court for vehicles over $25k: For vehicles over $25k, you’ll need to sue in superior court in your province. Lawyer fees may make this option cost-prohibitive unless repair bills are very large.

The majority of new vehicles purchased by Canadian consumers are manufactured in Canada or the United States. Some popular Canada/US-built models include:


– Honda Civic/CR-V: Manufactured in Alliston, Ontario

– Toyota RAV4: Manufactured in Cambridge, Ontario

– Ford Edge/Explorer/Fusions: Manufactured in Oakville, Ontario

– Chevrolet Equinox/Silverado/Trax: Manufactured in Ingersoll, Oshawa and CAMI, Ontario

– Dodge Grand Caravan: Manufactured in Windsor, Ontario

– Ram 1500 Pickups: Manufactured in Warren, Michigan


Many Japanese and European brands build models specifically for Canadian sale in plants across the border in the US. But some import brands like Hyundai, Kia, Mercedes-Benz and BMW also have Canadian manufacturing for models sold domestically.

Policies for loaner/rental vehicles during lengthy warranty repairs at dealerships vary greatly between manufacturers in Canada:


– Most mainstream brands like Ford, GM, Toyota, Honda don’t expressly require dealers to offer complimentary loaners for warranty service. Some dealers will provide loaners/rentals as a courtesy if pre-arranged, while others offer them at a discounted rental rate or standard retail rate. It’s important to ask ahead of time.

– Many luxury makes like Audi, BMW, Mercedes-Benz require dealers to provide complimentary loaner cars for warranty repairs expected to take overnight or longer. Loaners are typically basic models and availability can depend on dealer inventory.


So consumers should always verify the loaner vehicle policy when booking warranty service appointments expected to take multiple days to complete repairs.

The optional extended warranty contracts offered by manufacturers for purchase on new vehicles are:


– Extra Care Protection on Ford models

– GM Protection Plan on Chevrolet, Cadillac, Buick, GMC

– Mopar Vehicle Protection on FCA/Dodge/Chrysler/Jeep/Ram vehicles

– Toyota Extra Care Protection on Toyota/Lexus

– Honda Plus Extended Warranty on Honda/Acura

– Hyundai Protection Plus/Genesis Protection Plus


These extended warranty plans allow buyers to purchase additional protection beyond the original new car warranty terms to cover potential expensive repairs down the road. Available contract terms range from 6 years/120,000 km up to 8 years/150,000+ km after the original new car warranty expires.

Some of the major independent extended warranty providers offering contracts to Canadian drivers include:


– Lubrico Warranty

– First Canadian Protection Plans

– Allstate’s SquareTrade Canada

– Warranty Direct

– Global Warranty Group Canada


These providers sell extended repair contracts that come into effect after the original manufacturer warranties expire. Offerings include powertrain, stated-component, named-component and bumper-to-bumper style plans. Contract terms average 5 years/100,000 km but can extend higher for additional cost.

Important questions to ask when considering an extended auto warranty include:


– What exactly is covered and what is excluded?

– Are there limits on coverage amounts per repair?

– Does the contract include roadside assistance? Towing? Rental car reimbursement? Travel expenses?

– Are there deductibles per repair visit? If so, what is the amount?

– Will the warranty be honoured across Canada at any authorized facility?

– What is the cancellation and refund policy if I sell the vehicle?

– Is there a waiting period before coverage takes effect?

– What happens if the provider denies a repair claim? Is there an appeals process?


Getting detailed answers to these questions ensures consumers understand what they are purchasing before spending thousands on an extended car warranty contract.

Very prevalent. It’s estimated over 1 million used vehicles are imported from the United States into Canada every year. This includes a mix of dealer-sourced vehicles and private sales between individuals across the border.


Savvy Canadian used car buyers take advantage of the massive selection of models for sale in border states like Michigan, New York, Ohio and others that aren’t available or are more costly in Canada. However, it’s critical to ensure proper importation procedures are followed with RIV inspected vehicles and bill of sales in hand when licensing vehicles over the border.


Additionally, many US spec vehicles may not have daytime running lights, speedometer in km/h or bilingual documentation required in Canada, which must be converted post-purchase. Buyers face additional sales taxes and duties when importing vehicles privately over the Canadian border.

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